Withdrawal rejected due rules for gift pack codes/red envelopes, if you spamming claim gift codes / red envelopes, the withdrawal will be rejected by withdrawal department, for you can use gift codes you must to make a deposit first and if you use gift codes first before make the deposit will also get rejected
Q: Why my withdraw rejected with remark gift codes?
A: This withdraw reject issues because gift codes / red envelopes have a rules, if you spam claiming the gift codes / red envelopes the withdrawal will be rejected by withdrawal department, in order to use gift codes you should deposit before use the gift codes / red envelopes if you claiming the red envelopes first and deposit after also will also rejected
Q: How to check the remark of my withdraw?
A: To check the remark of your withdrawal can be check with follow this guide
1.Login to your TPPLAY Account
2.Press Wallet menu
3.Press Withdrawal History
4.Check the withdrawal remark you encounter
